Moon & Flower House (Staten Island)

evee 3 months ago

it’s good and the drinks are yummy. the issue is the time it takes. i ordered one drink and im the only one in the store. i understand there’s online orders but still waiting around 10+ minutes for one drink and there’s staff around is sick. edit. i see often times they prefer to attend their demographic more then others. usually idc ab that but when u see them get better service because they are the same demographic is a little frustrating

Ninj G 4 months ago

I was introduced to this spot through a friend and I was pleasantly surprised by the fried chicken sandwich. This time I tried the kani onigiri, Korean Bbq drumsticks and two of their specialty drinks. Delicious! This is new favorite delivery spot! Their take out menu is a bit confusing online, but the food is reasonably priced and delicious.

Lenny Lin 4 months ago

你这个评论已经表达得很清楚了，我帮你整理成更符合 Google Review 语气、同时保持礼貌但真实表达不满的英文版本： I’m a member of this restaurant and called ahead to place a takeout order. At 3:06 PM, the staff member who answered the phone told me the order would be ready in 15 minutes. I planned my schedule around that timing so I could pick up the food and continue with my next appointment. However, when I arrived, the front staff was busy preparing drinks and completely ignored me at first. After waiting about 5 minutes inside the store, I politely asked how much longer my order would take. She told me it was probably not ready yet, but didn’t give me any estimated time. Even though I had already waited past the promised 15 minutes, she continued helping other customers without checking with the kitchen about my order status. Another 5 minutes passed, and I realized my schedule no longer allowed me to keep waiting. After patiently waiting for her to finish helping other customers, I politely interrupted and asked if she could please check with the kitchen because I had already been waiting 25 minutes for my order. In my mind, if the wait was only another 1–2 minutes, I would have stayed. Instead, she came back from the kitch

Jon 6 months ago

Moon and Flower House is a total hidden gem in Staten Island! The service is friendly, and the fried chicken is some of the best around—perfectly crunchy on the outside and moist on the inside. I love that they leave the box slightly open so the steam doesn't make the breading soggy; it’s a small detail that makes a huge difference. ​The only downside is the parking, as the tiny lot is a major pain to navigate. If you can handle the tight squeeze, the food is absolutely worth the trip!

Nancy Lai 7 months ago

We’re walking in and order at 12:15, chicken sandwiche, ramen noodles, the cashier was busy and forgot 1 more order, I didn’t note it until my son saw the receipt where is it his chicken nuggets? I’m sorry they didn’t hear well and forgot about it. Unfortunately they let me waiting for the fast food over 35 minutes, I have to run for the doctor appointment I told her cashier, she told me have to waiting for 15 more minutes and say not only I ordered food, a lots people ordered it, the reason is no one around me?? I told her only me here why you don’t do my first? After 40 minutes waiting the ramen noodles soup is cold, I throw it out.👎

Sabby A 2 years ago

What a gem! Their onigiri 🍙 was so delicious. We got kani and tuna, comes with spicy mayo on the side. It is made to order, super filling and fresh. The mochi donuts were phenomenal. Artful presentation, the flavors were so unique, and the dough is so soft and chewy, definitely unlike any other donut I’ve had. We will be back 😁

L.D. Edited 3 years ago

If you are someone who enjoys Vivi Bubble Tea, Kung Fu Tea, Yaya Tea, or just any bubble tea shop in general, then this is worth checking out. As soon as you walk in, the atmosphere of the entire establishment is just so calm. There's places to sit, and a nice collection of various pokemon plushies displayed on the wall. It is very minimalistic, yet the aesthetic is on point without a doubt. Staff is very kind and attentive, someone is always at the register waiting for the next customer, no wait time at all. It wasn't very crowded, which is nice if you are there to do some studying or remote work of some kind. However, seating is very limited, so if it were to become crowded, you'd be out of luck almost immediately. Most people are in-and-out, some stay for 15-30min on average from what I had observed on a Sunday afternoon. However, the environment is very cozy and relaxing, it's kind of tough to get up. The drink menu and food options are very attractive. So many things to choose from, with unique names and looks. I had ordered, and within a matter of 5-10min, I received everything I had ordered, which is actually REALLY fast compared to some other bubble tea shops I have bee

Kam 4 years ago

This place is not bad for what it is. My wife and I ordered (1B) Spicy chicken sandwich + wings and a drink combo and (2A) Fried pork sandwich + Fries and a drink. The packaging is so cute! The food wasn’t bad. We only waited 8-10 min for our food. The chicken sandwich is a bit on the dry side and not a lot of meat, other than that 1B was fairly decent. As for 2A the pork was thin but they gave two pieces of pork in the sandwich I prefer the Fried Pork over the chicken sandwich. The fruit drinks that we ordered for the combo was pretty good. (Peach and Passionfruit) For a soft opening this place is not bad. I would definitely come back when this place officially grand open.